Call Centre Services

We have established an International Call Center with state-of-the-art hardware and software technology to provide reliable, cost effective inbound and outbound outsourcing solutions for a variety of customers worldwide.

We at Careline are dedicated provide you with a complete solution to all your business needs. Aided by our world-class infrastructure, business competencies, domain knowledge and expertise and a dedicated group of highly skilled and trained professionals, we are able to provide the best quality outsourcing services to our clients. Whether it a local call centre providing Technical or Customer support or International call centre for sales and telemarketing purpose.

We provide you with a custom solution specially designed for your business to achieve its goals and targets. Our trained/ professional staff of agents Include Senior technical support, Customer support executives, Telesales Agents, Customer support agents.

We also provide a thorough and transparent accounting of all the work we perform. Irrespective, the size or the complexity, Careline is backed up by ample resources and access to bonding capacity that gives you the peace-of-mind to focus on your core job.

24x7 Services

Whether it is Inbound, Outbound or Blended call centre our skilled team of Agents works 24/ 7 with a sophisticated voice and data communication systems. Our continuous call handling system is fast and reliable.

We used dedicated internet connectivity which allows us to service you round the clock. Our call center professionals who have a good command over their verbal and written communication skills and can easily take care of your customers and maintain a balance between peak periods and off-peak periods by providing you 24/7 services.

This in turn will allow you to focus on your core business. We never let our eyes off the targeted goals and objectives, something that allows us to achieve and deliver the desired results through our business process outsourcing (BPO) services.

Deliverables and Performance.

With a large number of fully functional multi-media seats at our location, our 24x7 centre process a range of inbound, outbound, help desk and BPO services for our clients.  Our focus is all about deliverables and performance. Our goal is to work in partnership with our clients to provide measurable and sustainable value over the medium to long-term.